saving during your stay

"We stayed at the hotel multiple times during January - February of this year due to the unexpected illness and hospitalization of my mother, at a nearby hospital.

I would like to compliment the General Manager on the wonderful staff you have. My mother passed away in February, but I will always remember the compassion and heartfelt concern your staff showed at a very difficult time in our lives, especially Mardy and Doris. They both exemplified the true meaning of customer service. Being from out of town, we stayed multiple times over a two week period and the accommodations and service were always excellent!

Definitely will stay there again. Absolutely enjoyed my stay in this beautiful waterfront hotel.

Comfortable room, friendly staff, great shuttle service and much more. Especially loved Mardy, who is kind, helpful, professional and friendly. Definitely will stay there again if I go back to Oakland!!"

"I came all the way from Saudi Arabia. My mother lives in Piedmont and is very ill so that was the primary reason for my trip. My suite was comfortable and peaceful and allowed me to relax after the stressful activities of dealing with care givers, doctors, lawyers and family members.

The service at Executive Inn was extra special. With all I had going on, I had to have an emergency orthoscopic surgery on my left knee 5 days after I arrived. The desk clerk, Kelly, went the extra mile to insure I could avail myself of all services and amenities. Kelly made sure I knew about the hotel transport to the hospital area as well as the dining areas at Jack London Square. This was important information for me while I recuperating. I am very grateful for her professionalism and for going the extra mile to see that I had the available support and awareness for associated amenities.

The room, suite was comfortable, functional with spacious bath and living areas and a beautiful and peaceful view. It is an exceptional value for the money. The best parts of the my stay was the personalized service and the very comfortable and beautiful room! I will definitely stay here again and I am signing up for the Executive Rewards Club."

"We had a fine and very comfortable room with a view, one that presented no problems for my wife while using her walker. The complimentary continental cuisine (I just could not resist that) for breakfast was right up there with the best we have experienced in out travels and the atmosphere was certainly relaxing.

A point really appreciated by people such as we, plucked from our beds at an earlier than usual hour! And we must make special note of the shuttle service. That is really a great feature. We were able to go where and almost to the minute, when we wanted. It eliminated the need to rent a car and promptly get lost (it has happened!)

Your staff was also efficient and friendly and that certainly is important for tourists. Then there was the friendly personal attention you gave us, we certainly felt like honored guest!

I would like to express my gratitude for your presence at our Enlisted Person and Civilian of the Quarter recognition breakfasts!

We greatly appreciate your ongoing support of the Coast Guard. Our quarterly recognition event is one way we honor our loyal and productive members. Once again, I would like to thank you and the Executive Inn & Suites for their generosity. We look forward to continuing our relationship as community partners."