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"This was an amazing stay-for us. The hotel staff was amazing and helpful, especially the shuttle service. with this being our first stay in Oakland, the shuttle staff was extremely helpful and friendly. The value was awesome and enjoyed the free breakfast buffet, and view. We will book again next year!!"

"We stayed at the Executive Inn for 4 nights, as it was recommended by our friend who was hosting a number of events over an extended weekend. There was a mix-up (or a misstep) upon our arrival - the room we booked was not available even though I had booked it way in advance, given a deposit, reconfirmed the night before, and alerted them that we'd be arriving from the airport late.

There was no indication that we wouldn't be getting the Deluxe King Waterview room. In any case, the staff remained professional and did everything they could to get us to the correct room the next day. (The other King room they gave us for the first night was still water view but it was smaller and didn't have a solid wall between the bedroom and bathroom vanity area - not ideal.)

After that minor glitch, our stay went very well. All the staff, including manager Miguel T and various other employees, were welcoming, very accommodating and gracious. (By the way, when we called down to the front desk to get the internet code that first night, personnel who answered the phone seemed to know about our situation and apologized again, assuring us that things would be taken care of first thing when the manager arrived. Nice touch.) I'd read TA reviews about the staff and I was very glad that those glowing reviews were true!

Since the property is in the middle of renovations, I do hope they consider upgrading their so-called gym. It was a very small room with a treadmill, I think a bike, and multi-purpose machine. I couldn't imagine trying to work out with another person in the room - it was just too small with limited equipment and would get stuffy quickly.

Otherwise, the hotel was a good choice due to its courteous staff, fine breakfast, free Internet, and pretty water view. I would stay here again when I'm next in the area."

"We stayed at the hotel multiple times during January - February of this year due to the unexpected illness and hospitalization of my mother, at a nearby hospital.

I would like to compliment the General Manager on the wonderful staff you have. My mother passed away in February, but I will always remember the compassion and heartfelt concern your staff showed at a very difficult time in our lives, especially Mardy and Doris. They both exemplified the true meaning of customer service. Being from out of town, we stayed multiple times over a two week period and the accommodations and service were always excellent!

Definitely will stay there again. Absolutely enjoyed my stay in this beautiful waterfront hotel.

Comfortable room, friendly staff, great shuttle service and much more. Especially loved Mardy, who is kind, helpful, professional and friendly. Definitely will stay there again if I go back to Oakland!!"