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Executive Inn & Suites - Embarcadero Cove's Privacy Policy
Executive Inn & Suites - Embarcadero Cove's Privacy Policy
Some FAQ's:
After I fill out the form, how long does it take to get my unique booking link?
How will I receive my unique booking link?
How do you keep track of the progress of a free night?
I am a frequent guest, would I be able to use my own stays toward getting the free night?
I'm a Travel Agent, can I participate?
I have a negotiated/corporate rate at the hotel, can I participate?
I'm a meeting planner and/or group planner, can I participate?
I have some friends or families that have stayed with you in the past or are staying with you currently, can I still get credit for those booking?
Can someone call and book a reservation using by booking link?
- Monday through Friday until 5:00PM, you will receive your booking link that same day; otherwise the following day.
- Friday after 5:00PM through Sunday, you will receive your booking link on the following Monday (excluding Holiday weekends).
How will I receive my unique booking link?
- You will receive your booking link via the email you submit on the sign up form.
How do you keep track of the progress of a free night?
- During the Beta test, we are using a digital stamp card to keep track of the progress. This may change in future testing.
I am a frequent guest, would I be able to use my own stays toward getting the free night?
- Not for this program. This is a Beta test for a referral program. But we are working on a loyalty program as well, so stay tuned. We likely are giving you already good deals too as a frequent guest.
I'm a Travel Agent, can I participate?
- Yes, but note that the reservations will be non-commissionable and must be booked via the referral link.
I have a negotiated/corporate rate at the hotel, can I participate?
- At this time, this program is developed for guests who do not have a negotiated/corporate rate at our hotel.
I'm a meeting planner and/or group planner, can I participate?
- This program is developed for the individual traveler and will not be available for meeting or group planners.
I have some friends or families that have stayed with you in the past or are staying with you currently, can I still get credit for those booking?
- If they booked a reservation via your unique booking link, then you will get credit for their stay. Any other booking method does not qualify.
Can someone call and book a reservation using by booking link?
- At this time, it will be only bookable online using your direct booking link. This is mainly used for tracking purposes to assure we give the appropriate credit to the referrer.